Our Happy Clients
"We have been using Heritage Vet for nearly 17 years and have never had a problem or concern with their service: always friendly, service is never rushed, informative consultations covering all aspects of our pets' health, a bias for preventative care taking into consideration the specificities of diet, immunizations, breeds' specific health vulnerabilities,etc and outstanding and compassionate end-of-life care. They keep the offices and examining rooms very clean and all billing and record keeping functions are thorough and complete. We are very fortunate to have such a high caliber vet clinic in Santa Rosa."
- Chris Britton
"I LOVE Heritage! I have been taking my cat here for about 3 years, and Dr. Fisher and all of the wonderful ladies are the best! They take amazing care of Jack, and are the nicest people ever. Dr. Fisher really listens to my concerns and does honest work and treats Jack like he was her own. They always do a special order for Jack's food, and always ask how he's doing when I go to pick it up. I never feel rushed there, and it's really easy to get an appointment. When Jack gets tests done, they always call the next day with the results, so you're not left hanging, and they explain everything in great detail. I highly recommend this place, they care about all animals! And you'll be greeted by the funniest cat, Dudley, who will eat anthing in sight. "
- Lacey Saldate
"Two years ago was my first visit & it was the most traumatic.My dog Elvis & I had a great 15 years together. We were fairly new to the area & had not yet established a regular vet. By recommendation from a friend I took him here to bid farewell. The care & compassion from the staff was like they'd known us his entire life. A year ago I rescued a starving poodle puppy from a terrible circumstance. I took her to Heritage immediately & her recovery began. The love, outstanding care & compassion continues for her & for many years to come. I highly recommend Heritage Veterinary Hospital!"
- Kimberit Thompson
"I have loved my experience at Heritage Veterinary Hospital. The people there are so kind, and seem genuinely interested in your pet and their health. I brought in my pet bunny a few times (an indoor pet) and although it is kind of obscure to have a bunny live in your house, they were very knowledgeable about house bunnies and were very patient and sweet towards her. They are always there to answer questions on the phone if I have them and take you seriously. I would recommend Heritage Veterinary Hospital to anyone with a pet. There is nothing more important than feeling like your vet takes as much interest and care in your animals health as you do, and this place surely does that."
- Sally-Anne Petit
"Thank you so much for taking care of Cody for 14+ years. Your staff is always helpful and I know Cody dog appreciated their special attention. Also - the sympathy card was very touching and shows how your staff views each animal as a unique personality. Thanks again for your love for animals."
- Art Frengel
"I've been bringing my animals here for years and love the staff! Dr. Palmatier, as well as other vets in off hour situations, have always given great care to our animals. Beginning about 9 months ago our little dog began to have seizures. The Heritage staff has been so kind and supportive. Dr. Palmatier has called and checked on her, suggested treatment options and updates many many more times. All of this on his own time - not during an actual appointment. Due to his persistence and research our pup is getting better and hasn't had a seizure in over 2 months. I appreciate too that he always gives us treatment options so that we can decide how far we want to go with our animals' care."
- Cynthia McDaniel
"The team at Heritage Veterinary Hospital is just wonderful. My dog Bella actually is excited to get there because she gets so much love from the staff. I recommend the services highly as well. They know us when we walk through the door and the doctor is always knowledgeable about my dog and her history. Love them!"
- Sharon Marsh
"I have used the services of Heritage/Dr. Palmatier for 30+ years. All of the vets are both technically skilled and very considerate. They take the time to clearly explain procedures when you are having difficulty in focusing on anything but your poor baby. The office staff loves animals and is very competant. They are friendly and greet you and your pet by name. The combination of skills and caring make this veterinary hospital the absolute best. "
- Sara Wright
"This is the only place I will take my cats for medical attention. I have been a patient of Heritage Hospital ever since it has been open. The doctors and the staff have been wonderful in caring for several generations of cats. The care is excellent, even going beyond what I would expect. If you get a rescue cat, the first visit within the first week of adoption is complimentary. I was treated so kindly when my former cat was undergoing serious issues. I fully recommend this hospital and the people who work there."
- Pamela Fraser
"I have brought my pets to Heritage for about 17 years. They are fantastic in their expertise and in their wonderful personal attention to each patient and the patient's family. I always feel welcome and I am comfortable knowing they will take excellent care of my pets---and me!"
- Sharon Garner
"All of our beloved pets have been have been patients at Heritage Vet Hospital and Dr. Palmatier for the 30+ years. My sons were little when we started there. They are now adults and bring their own pets to Dr. Paul. The staff has always been professional, kind and compassionate. Dr. Palmatier always lays out different options for treatments. I have never been let down or disappointed in the great care my pets have received by all the staff at Heritage. I recommend this vet hospital with no reservations at all."
- Chris Jones
"My GSP (German Shorthair Pointer...or more like Goofy Super Puppy-Boy) COSMO, has been a patient of Dr. Paul & Heritage Veterinary for almost 15 years. He has had quite the life, with wellness, and now his most recent maladies due to his advanced age. All of our family pets have been patients...dogs, cats and a plethora of guinea pigs over the years, as well. Over 20 years of knowing and having care from Dr. Paul and Staff, I feel qualified to say that they are simply the best. And I thank them so very much for all of their care."
- Rhonda Gowa
"After raising my rabbits in Japan for 3 years it was really nice to come back to the states and find a local place that actually had a specialist in rabbits. I find the states doesn't have much that isn't dog or cat-related, but I'm very happy with the care they receive here. It's so nice to find a veterinarian knowledgeable about rabbits and they've been there whenever I needed them, able to see within the same day of an incident. They're really great!"
- Kelly Ehm
"I love Heritage! Dr. Palmatier is so thorough and caring with the animals. He is super clinical and takes the time to really explain things to you. And the staff i cannot commend enough. Everyone is so kind, caring and compassionate. Love you guys!"
- Kathleen Vogt
"Wonderful staff! Vets are terrific and the rest of the staff are too. Services are affordable and the vets actually listen to you. My dog Jake receives the best care here. "
- Doreen Pierson
"I love this place...everyone is always very nice and makes u feel at home...glad I found them!! thank you heritage veterinary hospital staff!!!"
- Deila Mendoza
"I have Vet just 2 blocks away, but I take Colyn across town to Heritage because of their caring professionals. I won't trust her health to anyone else."
- June House
- Chris Britton
"I LOVE Heritage! I have been taking my cat here for about 3 years, and Dr. Fisher and all of the wonderful ladies are the best! They take amazing care of Jack, and are the nicest people ever. Dr. Fisher really listens to my concerns and does honest work and treats Jack like he was her own. They always do a special order for Jack's food, and always ask how he's doing when I go to pick it up. I never feel rushed there, and it's really easy to get an appointment. When Jack gets tests done, they always call the next day with the results, so you're not left hanging, and they explain everything in great detail. I highly recommend this place, they care about all animals! And you'll be greeted by the funniest cat, Dudley, who will eat anthing in sight. "
- Lacey Saldate
"Two years ago was my first visit & it was the most traumatic.My dog Elvis & I had a great 15 years together. We were fairly new to the area & had not yet established a regular vet. By recommendation from a friend I took him here to bid farewell. The care & compassion from the staff was like they'd known us his entire life. A year ago I rescued a starving poodle puppy from a terrible circumstance. I took her to Heritage immediately & her recovery began. The love, outstanding care & compassion continues for her & for many years to come. I highly recommend Heritage Veterinary Hospital!"
- Kimberit Thompson
"I have loved my experience at Heritage Veterinary Hospital. The people there are so kind, and seem genuinely interested in your pet and their health. I brought in my pet bunny a few times (an indoor pet) and although it is kind of obscure to have a bunny live in your house, they were very knowledgeable about house bunnies and were very patient and sweet towards her. They are always there to answer questions on the phone if I have them and take you seriously. I would recommend Heritage Veterinary Hospital to anyone with a pet. There is nothing more important than feeling like your vet takes as much interest and care in your animals health as you do, and this place surely does that."
- Sally-Anne Petit
"Thank you so much for taking care of Cody for 14+ years. Your staff is always helpful and I know Cody dog appreciated their special attention. Also - the sympathy card was very touching and shows how your staff views each animal as a unique personality. Thanks again for your love for animals."
- Art Frengel
"I've been bringing my animals here for years and love the staff! Dr. Palmatier, as well as other vets in off hour situations, have always given great care to our animals. Beginning about 9 months ago our little dog began to have seizures. The Heritage staff has been so kind and supportive. Dr. Palmatier has called and checked on her, suggested treatment options and updates many many more times. All of this on his own time - not during an actual appointment. Due to his persistence and research our pup is getting better and hasn't had a seizure in over 2 months. I appreciate too that he always gives us treatment options so that we can decide how far we want to go with our animals' care."
- Cynthia McDaniel
"The team at Heritage Veterinary Hospital is just wonderful. My dog Bella actually is excited to get there because she gets so much love from the staff. I recommend the services highly as well. They know us when we walk through the door and the doctor is always knowledgeable about my dog and her history. Love them!"
- Sharon Marsh
"I have used the services of Heritage/Dr. Palmatier for 30+ years. All of the vets are both technically skilled and very considerate. They take the time to clearly explain procedures when you are having difficulty in focusing on anything but your poor baby. The office staff loves animals and is very competant. They are friendly and greet you and your pet by name. The combination of skills and caring make this veterinary hospital the absolute best. "
- Sara Wright
"This is the only place I will take my cats for medical attention. I have been a patient of Heritage Hospital ever since it has been open. The doctors and the staff have been wonderful in caring for several generations of cats. The care is excellent, even going beyond what I would expect. If you get a rescue cat, the first visit within the first week of adoption is complimentary. I was treated so kindly when my former cat was undergoing serious issues. I fully recommend this hospital and the people who work there."
- Pamela Fraser
"I have brought my pets to Heritage for about 17 years. They are fantastic in their expertise and in their wonderful personal attention to each patient and the patient's family. I always feel welcome and I am comfortable knowing they will take excellent care of my pets---and me!"
- Sharon Garner
"All of our beloved pets have been have been patients at Heritage Vet Hospital and Dr. Palmatier for the 30+ years. My sons were little when we started there. They are now adults and bring their own pets to Dr. Paul. The staff has always been professional, kind and compassionate. Dr. Palmatier always lays out different options for treatments. I have never been let down or disappointed in the great care my pets have received by all the staff at Heritage. I recommend this vet hospital with no reservations at all."
- Chris Jones
"My GSP (German Shorthair Pointer...or more like Goofy Super Puppy-Boy) COSMO, has been a patient of Dr. Paul & Heritage Veterinary for almost 15 years. He has had quite the life, with wellness, and now his most recent maladies due to his advanced age. All of our family pets have been patients...dogs, cats and a plethora of guinea pigs over the years, as well. Over 20 years of knowing and having care from Dr. Paul and Staff, I feel qualified to say that they are simply the best. And I thank them so very much for all of their care."
- Rhonda Gowa
"After raising my rabbits in Japan for 3 years it was really nice to come back to the states and find a local place that actually had a specialist in rabbits. I find the states doesn't have much that isn't dog or cat-related, but I'm very happy with the care they receive here. It's so nice to find a veterinarian knowledgeable about rabbits and they've been there whenever I needed them, able to see within the same day of an incident. They're really great!"
- Kelly Ehm
"I love Heritage! Dr. Palmatier is so thorough and caring with the animals. He is super clinical and takes the time to really explain things to you. And the staff i cannot commend enough. Everyone is so kind, caring and compassionate. Love you guys!"
- Kathleen Vogt
"Wonderful staff! Vets are terrific and the rest of the staff are too. Services are affordable and the vets actually listen to you. My dog Jake receives the best care here. "
- Doreen Pierson
"I love this place...everyone is always very nice and makes u feel at home...glad I found them!! thank you heritage veterinary hospital staff!!!"
- Deila Mendoza
"I have Vet just 2 blocks away, but I take Colyn across town to Heritage because of their caring professionals. I won't trust her health to anyone else."
- June House
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